Terms of Service

Terms of Service

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Last updated September 2026

These terms summarize the rental agreement every couple signs with their proposal through HoneyBook. Where this page and the signed agreement differ, the signed agreement governs.

How much is the deposit, and is it refundable?

A non-refundable deposit equal to 50% of the total rental amount reserves your rental items and secures your date. Items are not reserved until the deposit is received.

When is the balance due?

The remaining balance is due in full no later than 30 days before the event date. If it is not received by then, we may release the items for other bookings and retain the deposit.

What is the cancellation policy?

More than 90 days before the event, the deposit is forfeited and any additional payments are refunded. 31 to 89 days before, all payments made to that date are forfeited. 30 days or less, no refunds are issued.

What if something gets damaged or lost?

You are responsible for the rental items from delivery or pickup until we inspect them on return. Items damaged beyond normal wear are billed at the cost of repair or replacement, and unreturned items at full replacement value. Wax, water and weather damage count.

Can the pieces go outdoors?

Yes, and outdoor use is your responsibility. Rental items must be protected from rain, snow, wind, mud, standing water and extreme heat.

Can we use real candles?

Only battery-operated candles may be used in rental items unless we approve otherwise in writing. Wax, soot and open-flame damage is billed.

Can we pick the items up ourselves?

Some couples do, mainly for a la carte pieces. If you pick up, you take responsibility for transport, handling and safe return in the same condition. Otherwise we deliver, and delivery fees apply outside the standard area.

What if something is wrong when the items arrive?

Tell us within 24 hours of delivery or pickup. After that, the items are considered accepted in good condition.

Will you photograph our wedding decor?

We may photograph our rental pieces at your venue and use those photos for our website and marketing. Say so if you would rather we did not.

Contact

hello@beautifullyborrowed.com. Beautifully Borrowed, LLC, Sheridan, Indiana.